Broke less than one week after delivery
cslynam
8/9/2021
We had this product for less than one week when the unit lost all power.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broke less than one week after delivery
cslynam
8/9/2021
We had this product for less than one week when the unit lost all power.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst Refrigerator I've ever owned.
Sherry
7/20/2021
this unit is one of the most impressively beautiful and expensive refrigerators out of all that i had the option of buying. i loved it the moment i'd seen it. it also has been the worst refrigerator i've ever owned. the ice maker has stopped working on multiple occasions, and twice the water lines got cracks in them and flooded my basement. a week ago we'd lost power and the communication center is blinking 1/2 letters and numbers and can not be used. which means i can not change the temperatures etc. if i had the choice again i would pass on this model. it has been nothing but problems.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst Refrigerator I've ever owned.
Sherry
7/20/2021
this unit is one of the most impressively beautiful and expensive refrigerators out of all that i had the option of buying. i loved it the moment i'd seen it. it also has been the worst refrigerator i've ever owned. the ice maker has stopped working on multiple occasions, and twice the water lines got cracks in them and flooded my basement. a week ago we'd lost power and the communication center is blinking 1/2 letters and numbers and can not be used. which means i can not change the temperatures etc. if i had the choice again i would pass on this model. it has been nothing but problems.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst Refrigerator I've ever owned.
Sherry
7/20/2021
this unit is one of the most impressively beautiful and expensive refrigerators out of all that i had the option of buying. i loved it the moment i'd seen it. it also has been the worst refrigerator i've ever owned. the ice maker has stopped working on multiple occasions, and twice the water lines got cracks in them and flooded my basement. a week ago we'd lost power and the communication center is blinking 1/2 letters and numbers and can not be used. which means i can not change the temperatures etc. if i had the choice again i would pass on this model. it has been nothing but problems.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great refrigerator, could be better
7 Grand kids
7/4/2021
there is plenty of room for every thing. i realy love my new refregerator . the sheilfs are adjustable. there is plenty of room in the freezer, the upper sheilf keeps everything aranged and organised. it's easy to clean and take care of. the finger print resistant exterier was a great ideal. the ice maker is a real disapointment. it is the slowest as far as despencing that i ever owned. the left upper sheilf lacks what i feel is enough suppout. i am fear putting anything like a gallion of milk on it because it seems so flimsy.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great refrigerator, could be better
7 Grand kids
7/4/2021
there is plenty of room for every thing. i realy love my new refregerator . the sheilfs are adjustable. there is plenty of room in the freezer, the upper sheilf keeps everything aranged and organised. it's easy to clean and take care of. the finger print resistant exterier was a great ideal. the ice maker is a real disapointment. it is the slowest as far as despencing that i ever owned. the left upper sheilf lacks what i feel is enough suppout. i am fear putting anything like a gallion of milk on it because it seems so flimsy.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Would like a refrigerator that lasts
Jmar
2/20/2021
this is a great fridge if you want one for just a couple years. if you want one that lasts more than 6 years, this is probably not the one, or the brand, for you. ours got a freon micro-leak and based on the location, it is not repairable. i have been a loyal samsung product owner- from phones, tablets, washers and dryers to kitchen appliances, but between my leaky washer and now this, i think i'm done.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Would like a refrigerator that lasts
Jmar
2/20/2021
this is a great fridge if you want one for just a couple years. if you want one that lasts more than 6 years, this is probably not the one, or the brand, for you. ours got a freon micro-leak and based on the location, it is not repairable. i have been a loyal samsung product owner- from phones, tablets, washers and dryers to kitchen appliances, but between my leaky washer and now this, i think i'm done.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Would like a refrigerator that lasts
Jmar
2/20/2021
this is a great fridge if you want one for just a couple years. if you want one that lasts more than 6 years, this is probably not the one, or the brand, for you. ours got a freon micro-leak and based on the location, it is not repairable. i have been a loyal samsung product owner- from phones, tablets, washers and dryers to kitchen appliances, but between my leaky washer and now this, i think i'm done.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
support is TERRIBLE.
francisco
1/26/2021
freezer not working for over a month and samsung only uses certain companies to work on their products and the companies they use suck. we have been waiting to hear back from technician for price on repair for over 2 weeks and samsung wont do anything other than continuously escalate promise to call us back and never do. never will i buy samsung again or recommend. they also recommended i use other service providers and that will cost me more money as i already paid for first company to come out and troubleshoot. samsung is the worst and don't stand behind their products or contractors they hire stay away.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
support is TERRIBLE.
francisco
1/26/2021
freezer not working for over a month and samsung only uses certain companies to work on their products and the companies they use suck. we have been waiting to hear back from technician for price on repair for over 2 weeks and samsung wont do anything other than continuously escalate promise to call us back and never do. never will i buy samsung again or recommend. they also recommended i use other service providers and that will cost me more money as i already paid for first company to come out and troubleshoot. samsung is the worst and don't stand behind their products or contractors they hire stay away.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
support is TERRIBLE.
francisco
1/26/2021
freezer not working for over a month and samsung only uses certain companies to work on their products and the companies they use suck. we have been waiting to hear back from technician for price on repair for over 2 weeks and samsung wont do anything other than continuously escalate promise to call us back and never do. never will i buy samsung again or recommend. they also recommended i use other service providers and that will cost me more money as i already paid for first company to come out and troubleshoot. samsung is the worst and don't stand behind their products or contractors they hire stay away.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
support is TERRIBLE.
francisco
1/26/2021
freezer not working for over a month and samsung only uses certain companies to work on their products and the companies they use suck. we have been waiting to hear back from technician for price on repair for over 2 weeks and samsung wont do anything other than continuously escalate promise to call us back and never do. never will i buy samsung again or recommend. they also recommended i use other service providers and that will cost me more money as i already paid for first company to come out and troubleshoot. samsung is the worst and don't stand behind their products or contractors they hire stay away.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
DO NOT BUY THIS!
Kathy R
12/10/2020
the icemaker broke 10 months after i bought this. then, it broke again 2 1/2 years after i purchased this along with the compressor. samsung does not need to be in the appliance business. the worst experience i have had. luckily, i bought the extended warranty, but, that has been a nightmare as well. i had 1 repairman out and said that the refrigerator died. i had to get a second opinion and he had to reorder all the parts again b/c the first repairman took the parts he didn't use. going on five weeks now. will not be purchasing anything with the name samsung on it again.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
